Hours & Fees

Late Cancellation & Missed Appointments

In consideration of other clients, any cancellations made within 4 hours of the scheduled appointment time are subject to a charge of 50% of the scheduled fee. Any missed appointments without a notice of cancellation will be subject to the full fee charge. This 4 hour notice allows us to inform clients on the waiting list of any available sessions.

Your advance booking times are set aside especially for you. Our therapists understand your time is important and endeavour to start on schedule. We appreciate the same punctuality from our clients. Occasionally, circumstances out of our control may require sessions to run overtime. If we are late for your scheduled session, we will make up that lost time. If you are late for your scheduled session, we will still finish at the original scheduled time to ensure the next session runs on time.

HICAPS & PRIVATE HEALTH REBATES

Instant private health fund rebates for Remedial Massage on HICAPS are available for selected private health insurance companies. Please contact your private health fund to see if you qualify for rebates on Remedial Massage.

Receipts are issued for all other health funds for claims to be made in the associated offices or online.